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Oracle Fustion Benefits: Salary Based Coverage Does Not Re-calculate When a Subsequent Life Event is Run on an Employee (Doc ID 2234074.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Salary based coverage is not recalculation insurance coverage when a Salary Change Life Event is occurring.

EXPECTED BEHAVIOR
-----------------------
The Life Insurance amount should update with the Salary Change event.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process Salary Change event.
2. The Life Insurance amounts should change based on new amount.
3. The Life Insurance amounts are not changing.

BUSINESS IMPACT
-----------------------
The salary amounts are not changing for the employees as they should.

Cause

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In this Document
Symptoms
Cause
Solution
References


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