Oracle Fustion Benefits: Salary Based Coverage Does Not Re-calculate When a Subsequent Life Event is Run on an Employee
(Doc ID 2234074.1)
Last updated on JUNE 08, 2022
Applies to:
Oracle Fusion Benefits - Version 11.1.11.1.0 and laterOracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Salary based coverage is not recalculation insurance coverage when a Salary Change Life Event is occurring.
EXPECTED BEHAVIOR
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The Life Insurance amount should update with the Salary Change event.
STEPS
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The issue can be reproduced at will with the following steps:
1. Process Salary Change event.
2. The Life Insurance amounts should change based on new amount.
3. The Life Insurance amounts are not changing.
BUSINESS IMPACT
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The salary amounts are not changing for the employees as they should.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |