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How to Search for and Monitor an Oracle Commerce Cloud Bug and Enhancement Request from My Oracle Support (Doc ID 2234251.1)

Last updated on MARCH 30, 2021

Applies to:

Oracle Commerce Cloud Service
Information in this document applies to any platform.

Purpose

The purpose of this document is to help educate customers on how to search for and monitor bugs and enhancement requests for the Oracle Commerce Cloud product.

NOTE: The features and functionality described in this document only apply when using the My Oracle Support Portal (MOS). These features are not available on the Cloud Support Portal.

Scope

This information is intended for customers using the Oracle Commerce Cloud product and provides specific information on how to search for bugs and enhancement requests, determine where a bug is fixed and monitor bugs using My Oracle Support (MOS).

To see a listing of reported bugs and enhancements and completed bugs and enhancements for the Oracle Commerce Cloud Service product, refer to Known Issues and Enhancement Requests in Oracle Commerce Cloud (Doc ID 2235075.2)

Details

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In this Document
Purpose
Scope
Details
 How to Search for Bugs and Enhancements
 Reviewing Bug Details and Determining Fixed in Release
 Monitoring Bugs and Enhancements on My Oracle Support (MOS)
 How do you enable the Bug Tracking Functionality?
 What is the Bug Tracker region?
 E-mail Notification via Hot Topic E-mails
References

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