Unable To Create Mobile Pages For Custom Object (Doc ID 2234569.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Mobile Sales App

Customer is unable to create the mobile pages for sales custom object

ERROR
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An application error has occurred. See the incident log for more information.

An application error has occurred. Your helpdesk can use the following information to obtain a more detailed description of this incident: 170, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp

Incident log shows error:

Problem Key: DFW-99998 http://oracle.xml.parser.v2.XMLParseExceptionhttp://oracle.xml.parser.v2.XMLError.flushErrors1SalesApp

...

Caused by: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.crmCommon.extensibility.framework.command.ExecutionException, msg=oracle.apps.crmCommon.extensibility.framework.command.ExecutionException: mobile.command.ui.CreateMasterPage failed to execute

....

Caused by: oracle.apps.crmCommon.extensibility.framework.command.ExecutionException: oracle.apps.crmCommon.extensibility.framework.content.ContentGenerationException: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: oracle.xml.parser.v2.XMLParseException: Expected name instead of .



STEPS
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The issue can be reproduced at will with the following steps:
1. For custom object 'W & R', Pages > Mobile Pages > Create mobile Pages > Configure list pages, Detail pages , related objects > Click on submit.
2. Receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create mobile pages for custom object

Cause

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