Unable To Create Mobile Pages For Custom Object

(Doc ID 2234569.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Mobile Sales App

Customer is unable to create the mobile pages for sales custom object


An application error has occurred. See the incident log for more information.

An application error has occurred. Your helpdesk can use the following information to obtain a more detailed description of this incident: 170, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp

Incident log shows error:

Problem Key: DFW-99998 http://oracle.xml.parser.v2.XMLParseExceptionhttp://oracle.xml.parser.v2.XMLError.flushErrors1SalesApp


Caused by: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.crmCommon.extensibility.framework.command.ExecutionException, msg=oracle.apps.crmCommon.extensibility.framework.command.ExecutionException: mobile.command.ui.CreateMasterPage failed to execute


Caused by: oracle.apps.crmCommon.extensibility.framework.command.ExecutionException: oracle.apps.crmCommon.extensibility.framework.content.ContentGenerationException: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: oracle.xml.parser.v2.XMLParseException: Expected name instead of .

The issue can be reproduced at will with the following steps:
1. For custom object 'W & R', Pages > Mobile Pages > Create mobile Pages > Configure list pages, Detail pages , related objects > Click on submit.
2. Receive error.

The issue has the following business impact:
Due to this issue, users cannot create mobile pages for custom object


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