Login to the Team Member(P6) App on Android Returns to the Login or Displays Message "Unfortunately, P6 Has stopped." (Doc ID 2234991.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Team Member(P6) on an Android device:

Issue 1:
 
No error is displayed and the login page is reloaded.

Issue 2:

The message "Unfortunately, P6 has stopped." is displayed.


STEPS

The issue can be reproduced at will with the following steps:
1. Attempt to log into Team Member(P6) on an Android device.

Cause

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