Mobile: Dependent Picklist values are blank (Doc ID 2235080.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Performance

ACTUAL BEHAVIOR
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Dropdown value is blank on mobile UI.

Created a 'Complaint Category' drop down in sales cloud application on 'Activity' object. This drop down values were seen on web but when use mobile app this drop down is blank.


EXPECTED BEHAVIOR
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Should be able to see the values of the dependent picklist in the mobile app


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users unable to use the values of the dependent picklist in the mobile app.

Cause

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