My Oracle Support Banner

Unable To Load Data Source (Doc ID 2235407.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

When attempting to create a data model using subject area, the following error occurs.

ERROR
-----------------------

Failed to load data source. . Error: undefined:key=Error.Failed to load url.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to the application.
2. Navigate to Reports and Analytics.
3. Go to the catalog
4. Create new data model.
5. Click on create report
6. Select a subject area -> Sales - CRM Sales Activity.
7. Error is thrown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a report on Sales activities or opportunities using BI publisher.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.