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User Cannot Be Added In Account Team As Resource (Doc ID 2235558.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
When searching for user to add him as sales team member in account, user is not retrieved by search.


EXPECTED BEHAVIOR
-----------------------
When searching for user to add him as sales team member in account, user should be retrieved by search.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add user to Account Team.

Cause

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In this Document
Symptoms
Cause
Solution


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