FA: SCM: OM: Importing Orders Using FBDI Fails With: An order was not created due to an unknown error. null.
(Doc ID 2235562.1)
Last updated on OCTOBER 06, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
An error is reported while importing an order using data loaded from a spreadsheet. The error is shown in the - Sales Order Import - Scheduled Process (ESS) log file:
Batch Name: SOF1
Source System: OPS
Order Number: null
Allow Auto Purge: Y
Order XXXXXXXXXXXX will not be imported due to the following error: An order was not created due to an unknown error. null.
Number of orders that were imported: 0. Check the run time user interface for processing status.
Number of orders that did not pass validation: 1. Some of these orders may be available in the order entry user interface.
Overall Result : ERROR
The Order was imported using the instructions described in :- Importing Orders in Order Management using a Spreadsheet - An Example (Doc ID 2212369.1)
The - Rollup Flag - attribute on the DOO_ORDER_CHARGES_INT table was incorrectly set. This attribute is loaded with data stored in the - DOO_ORDER_CHARGES_INT - worksheet on the import spreadsheet.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |