Error When Amend Contracts: JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023
(Doc ID 2235574.1)
Last updated on MARCH 26, 2021
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Contract Authoring
When navigating to certain Contract, cannot amend the contract and receive the following error -
ERROR
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JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigation: Contract Management > Contracts
2. Search for contract
3. Click Actions > Amend
4. Click "OK" on the pop-up ("The amendment will be effective after contract approval...")
5. View error message: JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with the implementation. We cannot amend the contract and therefore cannot continue to use/bill this contract.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |