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Error When Amend Contracts: JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023 (Doc ID 2235574.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Contract Authoring

When navigating to certain Contract, cannot amend the contract and receive the following error -

ERROR
-----------------------
JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Contract Management > Contracts
2. Search for contract
3. Click Actions > Amend
4. Click "OK" on the pop-up ("The amendment will be effective after contract approval...")
5. View error message: JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with the implementation. We cannot amend the contract and therefore cannot continue to use/bill this contract.

Cause

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In this Document
Symptoms
Cause
Solution
References


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