RPAS Cloud: How to Request an Environment Refresh for RPAS Cloud Services Domains

(Doc ID 2236039.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 16.0 and later
Oracle Retail Item Planning Cloud Service - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version 16.0.0 and later
Oracle Retail Assortment Planning & Optimization for Grocery / Hardlines Cloud Service - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 16.0.2 and later
Information in this document applies to any platform.

Goal

Refreshing an environment (such as refreshing Staging from Production) is not a self service action in the Cloud environment. Thus a Service Request (SR) needs to be logged to request this change to be made. This document outlines what to do and what information needs to be provided in the SR to request a domain be refreshed for Retail Predictive Application Server (RPAS) Cloud Services.

Solution

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