Error "Couldn't Get the Map Viewer Base URL Path From the REST Service" and "PRM - 000000041" When Accessing Prime Dashboards

(Doc ID 2236142.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Prime Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to access Dashboards, the following error occurs.

Couldn't get the Map Viewer base URL path from the REST service.
An internal error has occurred.
PRM - 000000041

The issue can be reproduced at will with the following steps:

  1. Login to Prime
  2. Attempt to access Dashboards module




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