Unable To Edit Plan Terms And Conditions From Manage Plan Terms And Conditions Page ADF_FACES-60097 ADF_FACES-30098 (Doc ID 2236148.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

After Release 11 Patch Bundle # 14, user is unable to open the existing plan terms and conditions from the Manage Plan Terms and Conditions page and getting the following error message :

ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096-Server Exception during PPR, # 13

OR

When creating a new Plan Terms and Conditions, when [ SAVE and CLOSE ] , get the following error message :

Enter a value that matches this pattern: java.lang.IllegalStateException: ADF_FACES-30098:rich text parse error at position: -1, unclosed element: span
or
Enter a value that matches this pattern: java.lang.IllegalStateException: ADF_FACES-30098:rich text parse error at position: -1, unclosed element: table

STEPS

Navigator > Participant Assignments > Manage Plan Terms and Conditions

Cause

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