How can set the order of the approval rules for contracts (Doc ID 2236391.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Functional Setup Manager

Workflow fails when Stage 2 is enabled

Workflows have been defined by Schiphol that differentiate between Buy and Sell Contracts. Sell is to be autoapproved and Buy should be approved by 4 approvers. The first is a fixed name and the following should be derived based on the Contract Contacts.
As long as all rules are defined within Stage1 the approval works but the right order cannot be defined. Therefore we want to switch on the following stages. However as soon as Stage 2 is enabled the workflow runs into error.

ERROR
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""Error occurred while displaying History tree table. Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip.""



STEPS
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The issue can be reproduced at will with the following steps:
1.Manage Task Configurations for Customer Relationship Management
2. ContractApproval task-->when Ignore participant option is deselected in Stage 2
3. Error appeared

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot cannot change the existing rules for Contract approval.

Cause

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