User gets 'Remote Region' Error when trying to access Manage Users or Manage Administrator Profile Values
(Doc ID 2236414.1)
Last updated on JULY 28, 2020
Applies to:Oracle Fusion CX Sales Cloud Service - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 1.0]
Information in this document applies to any platform.
A user in the Admin role is unable to run a few tasks like 'Manage Users', 'Manage Administrator Profile Values' due to an a blank Page being displayed with an Error message:
"Unable to retrieve content. Additional information for "Remote Region error #12":
An error occurred while invoking task Manage Administrator Profile Values. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..
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