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User gets 'Remote Region' Error when trying to access Manage Users or Manage Administrator Profile Values (Doc ID 2236414.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Purpose

A user in the Admin role is unable to run a few tasks like 'Manage Users', 'Manage Administrator Profile Values' due to an a blank Page being displayed with an Error message:
"Unable to retrieve content. Additional information for "Remote Region error #12":

An error occurred while invoking task Manage Administrator Profile Values. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
  
References


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