Deleted Contact Still Appears In Reports (Doc ID 2236434.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Technology Management - Application Customization

ACTUAL BEHAVIOR
---------------

Customer deleted a contact record from UI.
But when the customer builds the report, the deleted records are still appearing in Report and Analytics UI.
Customer also tried to search that record from advanced search account and was not able to find it.


EXPECTED BEHAVIOR
-----------------------
If the record is deleted from UI should not appear in Report and Analytics UI.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing deleted records in Report and Analytics UI.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms