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Another User Has Changed The Row With Primary Key Oracle.jbo.key - Error thrown when Oportunity is edited in Mobile UI (Doc ID 2236570.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Mobile Sales App

When editing existing Opportunity in Mobile UI save is failing.

ERROR
-----------------------
"Another user has changed the row with primary key oracle.jbo.key"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Opportunity -> Save
2. Edit Opprortunity -> Add RFQ # -> Save
3. Edit Opprortunity -> Add Quote # -> it fails.

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Can not use Opty on mobile
Due to this issue, users can not use Opty on mobile.

Cause

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In this Document
Symptoms
Cause
Solution
References


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