Icons Are Not Appearing For Custom Objects In Mobile (Doc ID 2236606.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Mobile Sales App

ACTUAL BEHAVIOR
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When we open the mobile application, the custom object icons are not appearing. Only the name of the custom object is appearing. We changed the icon for the custom object through:

Application Composer > Sales Application > Mobile Application Setup > Configure Application Branding

After changing the icon from the default icon, the icon stopped displaying in the mobile app.

EXPECTED BEHAVIOR
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All icons should appear for the custom objects.

STEPS
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The issue can be reproduced at will with the following steps:

1. Open mobile app
2. View first menu icons



Cause

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