Eloqua Profiler Doesn't Appear On All Of The Contacts After Embedding The Link To The Sales Cloud (Doc ID 2237387.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, CX Integration

We added the Eloqua Profiler Link on the contacts in the Sales Cloud (via Button Pages in the Application Composer), but we have the problem that not all of the contacts have this Profiler Button. Some of the contacts don't have the profiler integration.

So we would Like to know why we have this problem, before we publish the sandbox.


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms