SFTP Not Working For Third Party FTP Site - Remote directory <xxxxxxxxx> does not exist on the server.

(Doc ID 2237487.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Submitting a BI Report to send output to sFTP errors. In the bipublisher.log file it shows error

[2017-02-22T16:15:23.264+00:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 55] [userId: FUSION_APPS_BI_SYSTEM_APPID] [ecid: a4c193181d644180:-5ce390b8:15a648b7f1f:-8000-0000000000000002,0] [APP: bipublisher#11.1.1] !!!!!!! FTPProcessor.processDelivery :: Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: Remote directory Incoming does not exist on the server.oracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: Remote directory Incoming does not exist on the server.[[

The directory (Incoming) is specific with each customer and will be different.

Cause

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