Mobilytics: Inactivated User Still Present In Reports (Doc ID 2237600.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Fusion Mobilytics Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Functionality

ACTUAL BEHAVIOR
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Some inactive users are still displayed in Mobilytics. According to doc Doc ID 2201772.1, customer has scheduled some processes (Refresh Denormalized Time Dimension Table For BI and Refresh Denormalized Product Catalog Table for BI) but it is still showing in Mobilytics. The users are disabled in OIM and has no organization.

EXPECTED BEHAVIOR
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Manager should not see inactivated users data in Mobilytics

STEPS
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The issue can be reproduced at will with the following steps:
1. Removed user from OIM, removed from org hierarchy.
2. Still user data is visible in mobilytics.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can see inactivated user data in mobilytics

Cause

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