Error: "The System Cannot Find the File Specified. (Exception From HRESULT: 0x80070002)" When Attempting to Install the P6 Professional Client Using ClickOnce Setup.exe (Doc ID 2237673.1)

Last updated on MARCH 01, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional via ClickOnce, installation fails and the following context is written to a ClickOnce installation log (see bolded context for error context):

ERROR
-----------------------

PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.17929
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.17929 built by: FX45RTMREL
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : https://$servername/p6professionalcloud/x64/P6Professional.application

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://$servername/p6professionalcloud/x64/P6Professional.application resulted in exception. Following failure messages were detected:
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [TIMESTAMP] : Activation of https://$servername/p6professionalcloud/x64/P6Professional.application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [TIMESTAMP] System.IO.FileNotFoundException
- The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

 

Cause

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