Oracle Cloud: Database Backup information hasn't Sync With Backup Portal

(Doc ID 2237753.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Oracle Cloud Database Backup service is active.  New backups are taken in Oracle cloud database. But those are not visible in backup portal

RMAN> list backup;

 BS Key Type LV Size Device Type Elapsed Time Completion Time
------- ---- -- ---------- ----------- ------------ ---------------
96 Full 1.30G DISK 00:01:54 28-FEB-17
BP Key: 99 Status: AVAILABLE Compressed: NO Tag: TAG20170228T093941 =======================> List backup shows this backup Tag, but not visible in DBCS portal
Piece Name: /u03/app/oracle/fast_recovery_area/ORCL/backupset/2017_02_28/o1_mf_nnndf_TAG20170228T093941_kkzom_.bkp
List of Datafiles in backup set 96
File LV Type Ckp SCN Ckp Time Abs Fuz SCN Sparse Name
---- -- ---- ---------- --------- ----------- ------ ----
1 Full 2537186 28-FEB-17 NO /u02/app/oracle/oradata/ORCL/system01.dbf
3 Full 2537186 28-FEB-17 NO /u02/app/oracle/oradata/ORCL/sysaux01.dbf
4 Full 2537186 28-FEB-17 NO /u02/app/oracle/oradata/ORCL/undotbs01.dbf
7 Full 2537186 28-FEB-17 NO /u02/app/oracle/oradata/ORCL/users01.dbf

 

DBCS backup portal

 

Cause

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