Object Workflow Emails are not Working (Doc ID 2237871.1)

Last updated on FEBRUARY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Not able to receive emails

EXPECTED BEHAVIOR
-----------------------
Should be able to receive emails


STEPS
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1. Log into Fusion Applications
2. Go to Application Composer
3. Sales/Common Application
4. Object Workflow
5. Create trigger
6. Not able to receive emails

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive emails

Cause

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