Adding 'Geographies Served' To Partner Results In Error (Doc ID 2238057.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

Adding 'Geographies Served' to Partner results in error

Navigate to a Partner and go to the Details page. I click to edit the 'Geographies Served', and a pop-up window appears. I expand the available Geographies towards Belgium. I then highlight the entry 'BRUXELLES' and add to the 'Selected' view, then click OK.

I instantly get an error message 'More than one dimension found with the passed dimension name BRUXELLES for dimension code Geo. (ZPM-3420096). Try adding this dimension from the Partner UI or provide a unique dimension name and try again'. I'm unable to add BRUXELLES as a Geography against the Partner.

This is also the case for some other Belgium Geographies, and the customer also seen it an issue for Switzerland Geographies. It would appear that where a Geography appears with the same name twice, they run into these issues.

The Geographies appear to come from our defined Territory Geography Structure. For both Switzerland and Belgium these dimensions are built from Nokia Data imports.



ERROR
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"More than one dimension found with the passed dimension name BRUXELLES for dimension code Geo. (ZPM-3420096). Try adding this dimension from the Partner UI or provide a unique dimension name and try again"


STEPS
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The issue can be reproduced at will with the following steps:
1. Partners-Edit partners page
2. Manage geography served
3. Add new dimension for Bruxelles

Cause

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