Error on Existing Requisition Approvals When Approval Rules Are Changed (Doc ID 2238217.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Existing requisitions that are in pending approval status will continuing to be in pending approval when existent approval rules are changed. Requirement is to move all the consensus and first responder wins approval rules to serial approvals. After successfully changing approval rules from the two participants to serial approval, approvals are working fine for requisitions that are created after the change. For all requisitions for which the approval status was pending approval, the approval tree is not building.

Due to this issue, users cannot complete approval rule changes. In production they might have many requisitions that would be in pending approval status and it would not be practical to request all the requesters to withdraw and resubmit the requisition.

Cause

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