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[FA Security] User Cannot Log In using external SSO (Doc ID 2238644.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


How to handle external SSO login when there are duplicate email address in OIM_DB ?


 OIM LOGS to be check :


[2017-02-22T11:32:38.286+00:00] [wls_oim1] [ERROR] [IAM-0060011] [oracle.iam.platform.auth.impl] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: em_monitoring] [ecid: 005IHnQZJgb3z015RvK6yd0001O00001SW,0:1:5] [APP: oim#] [DSID: 0000Ld_a3Hv6eLcplgP5iZ1Oe01z00012V] Error while setting authentication context in oim[[
oracle.iam.platform.auth.exception.AuthenticationException: oracle.iam.platform.utils.userpreferences.UserDetailsException: Invalid number of users 0 entries returned for user ID EM_MONITORING.
at oracle.iam.platform.auth.impl.util.AuthenticationContextUtil.setUserPreferences(
at oracle.iam.platform.auth.impl.util.AuthenticationContextUtil.setAuthenticationContextInWEB(






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