Bulk Uploads Error (Doc ID 2239287.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish
Bulk Uploads fails with bellow error on two out of five rather similar entries.

ERROR
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Media type is not supported

STEPS
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The issue can be reproduced at will with the following steps:
1. Filled in CSV model with five posts
2. Bulk upload
3. Received errors on email.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot upload all needed posts using bulk upload.

Cause

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