Unable To Create Mobile Pages For The Related Object In The Account (Doc ID 2239452.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Mobile Sales App

Unable to create mobile pages for the related object in the account

ERROR
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An application error occured. See the incident for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 6, Server Domain:CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CRMCommonApp.

Log error shows:

Caused by: oracle.apps.crmCommon.extensibility.framework.content.ContentGenerationException: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: Failed to add ViewUsage, WspRsp_OrganizationToWspRspForAccount_Tgt in MobileSalesAccountAM
Caused by: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityException: Failed to add ViewUsage, WspRsp_OrganizationToWspRspForAccount_Tgt in MobileSalesAccountAM
Caused by: oracle.jbo.NameClashException: JBO-25001: Object WspRsp_OrganizationToWspRspForAccount_Tgt of type View Object already exists.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Application Composer
2. Mobile Pages
3. Try to create mobile pages for : Object WspRsp_OrganizationToWspRspForAccount_Tgt

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create mobile pages for the related object in Accounts.

Cause

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