Lead Assignment Job Failing (Doc ID 2239645.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Request Lead assignment job is failing with following error message:
The total number of work objects processed: 5. Number of work objects successfully processed: 0. Number of work objects failed: 5. (MOW-225127)


EXPECTED BEHAVIOR
-----------------------
The job should execute successfully without failure

STEPS
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1) Go to Navigator
2) Select "Scheduled Processes"
3) Search for "Assign Sales Lead"
4) Download error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Lead assignment does not work

Cause

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