Unable to Export Social Station Report (Doc ID 2239724.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On :Social Station

User is unable to export Social Station report as PDF file through dashboard.

ERROR
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Report could not be exported.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Social Station>Dashboards
2. Create new custom analytics module or open existing one
3. Click on Export to PDF

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot download reports.

Cause

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