Unable to Print Case Details with Windows 7 and IE10 or IE11 Environment.
(Doc ID 2239851.1)
Last updated on SEPTEMBER 11, 2019
Applies to:Oracle Health Sciences Empirica Signal Cloud Services - Version 18.104.22.168 and later
Information in this document applies to any platform.
Finding is based on the following test results:
Print issue occurred in the following environments:
1) Customer’s Windows 10/IE11 Signal 7.3
2) Customer’s Windows 7/IE11 Signal 7.3
3) Development’s Windows 7/IE11 Signal 7.3
4) Development’s Win10/IE11 Signal 7.3
Print issue did not occur when using the following environments:
5) Win2003/IE6 Signal 7.3
6) Win2008/IE9 Signal 7.3
7) Win10/IE11 Signal 8.0
8) Win 7/IE11 Signal 8.0
Nothing is printed when clicking the Print link in case details.
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