Extra Header is Added in Document Designer for DOCX and RTF Outputs (Doc ID 2239945.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 Update 1 and later
Information in this document applies to any platform.

Symptoms

When generating DOCX or RTF Outputs, there is an extra 1-inch header added, although all margins are set to 0.
This behavior is present even if a "Header and Footer" Layout element is present on the document. The extra header is added on top of the document header.

Cause

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