Unable To Create Additional IDCS Service Instance (Doc ID 2240175.1)

Last updated on JUNE 22, 2017

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Goal

An existing user of IDCS with active service instance while trying to create a new IDCS service instance (instance name: itdept) ,the status is initialized for almost 12 hours.
Customer then cancelled the process and retry to create a new service instance (service instance name: ittest) but again, it is still in initialized status for few hours so customer cancelled it.
Customer query : if it is possible to create new additional IDCS service instance
 

Solution

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