Not Able To Deduct The Loan EMI For The Employee (Doc ID 2240224.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Not able to deduct the Loan EMI for the employee. When quickpay is run, the following error is raised:


ERROR
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" Error was encountered when processing payroll relationship 5701012
  An error ocurred when processing element {ELEM_NAME. (ETNAME=Advance Salary Calculator)
 The payroll process was unable to locate and stop a recurring entry for element Advance Salary"

STEPS
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The issue can be reproduced at will with the following steps:
1. Run QuickPay for an employee
2. Check Process Results 

BUSINESS IMPACT
-----------------------
The issue has the following business impact
Unable to recover the EMI for the employee.

Cause

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