Incident Error When Convert Pending Workers (Doc ID 2240422.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

When attempting to convert pending workers,
the following error occurs.

ERROR
-----------------------
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 680, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_HA, Application Name: HcmCoreApp" when clicking OK to the pop up question when using the quick convert process.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to New Person and click on the Person Number 41546 and click on Convert.
Click Next on Person Information train stop > error.

Cause

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