Approval Submit Comment Dialog Box Does Not Display Approval Reason

(Doc ID 2240447.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

When submitting a quote for approval, the submit comment dialog box appears which does not show the reason triggered.

The expected behavior is that it includes the reason triggered for approval as shown below:

Cause

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