Error incident 87 When Approving Contract Invoice

(Doc ID 2240906.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Project

Pop up of an error appeared while contract invoice approval.

ERROR
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"An application error occurred. See the incident log for more information".

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident 87, server domain: projectsdomain, server instance: preojectsfinancialsserver_1, application name: projectsfinancialapp

Along with: Incident 90.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to SUI;
2. Click on Recent Notification - More Details - Project; (Notifications Bell is deactivated)
3. Click on the Invoice file - "Invoice Approval 2 for Contract CR2 KG Award Scenario A (7868.38)";
4. And click on "Approve".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve invoice created.

Cause

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