TCC - Department "addApprover" import error (Doc ID 2240979.1)

Last updated on APRIL 25, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

A TCC Department import (Recruiting data model, operation = addApprover) completes but there is an error message in the results file that only has a semi-colon.  

Often complete error messages need to be reviewed via TCC console:

Using above the it is found that the error in the Results xml (what is returned from the Taleo zone to the TCC client) has a java.lang.NullPointerException error for transaction type department.add.approver.

 

Cause

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