P6 Web EPS and Activities Pages Customize View Dialog Does Not Load When Selected (Doc ID 2240997.1)

Last updated on MARCH 10, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.15.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.12.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 8.2.x to 8.3.x the Projects/EPS and Project/Activities Customize View dialog does not display when selected from either the Toolbar icon or from the View menu - Customize View.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6 Web.
2. Projects tab, EPS or Activities page.
3. Select View.. Customize View.
4. Nothing opens.

P6WebAccesss log file has the entry "Error getting setting: Application.MaxUsersPerSharedViewAndFilter Cannot find item: MaxUsersPerSharedViewAndFilter. Your configuration is out-of-date."

Cause

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