Customer Import Using Automation Loads Junk Characters (Doc ID 2241187.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

The .csv and .zip files for import are generated using Automation process (third-party system - not from the template).

In the .csv file, the non-english characters appear correctly. However when imported and queried in the system, the customer name shows junk characters. Why ?

Cause

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