Workflow Does Not Trigger

(Doc ID 2241839.1)

Last updated on MARCH 16, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Activity Custom workflow is not triggering



EXPECTED BEHAVIOR
-----------------------
The object workflow should send emails and update field.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Composer --> Sales Application --> Object Workflows --> an object workflow on Activity when a record is updated .


Cause

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