Account Name Not Appearing In Outlook For Synced Contact (Doc ID 2241916.1)

Last updated on MARCH 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

And existing account and contact in Sales Cloud syncs with Outlook however when viewing in list format or on an iphone platform the account name does not display.

When the individual contact is opened the account name if visible in Outlook. The account and contact information is also visible in Sales Cloud.

Cause

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