Download Contract XML File - Accept Changes button grayed out in Word (Doc ID 2241934.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, File Import/Export

ACTUAL BEHAVIOR
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After building out Clauses and a Terms Template and attaching those templates to a Purchase Order, we have the ability to 1)Download a Contract and/or 2) Export a Clause. Both export the Clause or Template to an XML document. Anytime we download a clause or template to an XML document and try to make changes (redlines), the ACCEPT CHANGES function is not enabled.

EXPECTED BEHAVIOR
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The Accept and Reject buttons should be available during the Redline process

STEPS
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The issue can be reproduced at will with the following steps:
1. Purchasing module
2. Open a contract and go to it's Contract terms
3. Download contract in Word 2007 format
4. Open XML document in Word 2010 to make the redline changes
5. Accept and Reject buttons are grayed out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accept changes that are made.

Cause

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