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Projects Seen in the P6 Client Are Not Able To Be Seen in Visualizer. (Doc ID 2242015.1)

Last updated on APRIL 10, 2024

Applies to:

Primavera P6 Professional Project Management - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Some Projects are invisible in Visualizer, but we can see them in the P6 Client.

Expect Behavior
-----------------------
Project can be seen in both the P6 Client and Visualizer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the P6 Client.

2. View Projects.

3. Launch Visualizer from the Tools Menu and the some Projects are not shown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see some Projects in Visualizer.

Cause

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In this Document
Symptoms
Cause
Solution


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