Release 11 Upgrade - Performance issues for Import and Data Quality activities

(Doc ID 2242097.1)

Last updated on JULY 30, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub


After release 11 upgrade 1 environment is experiencing some performance issues.
In particular, a Duplicate Identification Batch was executed and it takes 4 days to complete (about 300.000 contacts).

In the meantime, an import activity was also submitted and it takes 3 days to start (it remains in "Scheduled" status for a couple of days).
Another import activity is still running after 4 hours (it usually takes 1 hour).


 Release 11 upgrade.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms