Release 11 Upgrade - Performance issues for Import and Data Quality activities (Doc ID 2242097.1)

Last updated on JULY 30, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

ACTUAL BEHAVIOR
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After release 11 upgrade 1 environment is experiencing some performance issues.
In particular, a Duplicate Identification Batch was executed and it takes 4 days to complete (about 300.000 contacts).

In the meantime, an import activity was also submitted and it takes 3 days to start (it remains in "Scheduled" status for a couple of days).
Another import activity is still running after 4 hours (it usually takes 1 hour).

Changes

 Release 11 upgrade.

Cause

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