My Oracle Support Banner

Report Final link is Enabled on Unlocked Case (Doc ID 2242534.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Argus Safety Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When a case is unlocked after a report is scheduled and case is locked, the Final link of the scheduled report is enabled on Case Form >> Regulatory Reports.
After this, the Final link is always enabled on locked and unlocked case even repeating to lock and unlock the case.

HOW TO REPEAT:
----------------------
1) Create a new spontaneous case.
2) Enter data to the case for report.
3) Schedule CIOMS-I report on Regulatory Reports tab. Final link is not enabled. This is expected.
4) Lock the case. Final link is enabled. This is expected.
5) Unlock the case. Final link is enabled. This is unexpected.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.