Engagement Engine: Why Am I Receiving Chats Outside My Operating Hours? (Doc ID 2242641.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Live Help On Demand - Version 1.0 to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Why am I receiving chats outside my operating hours?
 

Solution

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