My Oracle Support Banner

Error: "You Need an Updated Version of Java to Run Primavera P6. Click OK to Install" Attempting To Load A Java Applet Within P6 (Web) Using Firefox 52 Or Later Releases (Doc ID 2242649.1)

Last updated on MAY 13, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load an applet within P6 (web) using Firefox 52 or later releases, the following error occurs:

ERROR
-----------
You need an updated version of Java to run Primavera P6. Click OK to install

 

STEPS TO REPRODUCE
---------------------------

  1. Launch the Firefox Browser
  2. Login to P6
  3. Attempt to load an applet within P6
  4. Note the reported issue which occurs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.