FUSION PAYROLL: Archive Process Is Running For Several Hours (Doc ID 2242925.1)

Last updated on MARCH 11, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Global Payroll

ACTUAL BEHAVIOR
---------------
 The Archive Processes are not completing and remain in Paused status for long time

EXPECTED BEHAVIOR
-----------------------
For these processes to end successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run payroll
2. run archive process payroll
3. paused

BUSINESS IMPACT
-----------------------
The issue has the following business impact: this is effecting Payroll Reconciliation Testing cycle. Payroll cannot be run as a result

Cause

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