JDE Integration: Error At Synchronization

(Doc ID 2243280.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

When attempting to Synchronize
the following error occurs.

Exception in expression "OrganizationDVO" object function O_INT_JDE_CustomerSync(): groovy.lang.MissingMethodException: No signature of method: Organization.O_INT_GetXREF() is applicable for argument types: (java.lang.String, java.lang.String, java.lang.String,java.lang.Boolean)
values: [JDE_9.1, Organization, 300000006600461, ...]
at "OrganizationDVO" object function O_INT_JDE_CustomerSync() line 11

The issue can be reproduced at will with the following steps:
1.Go to an account
2.Try to synchronize
The issue has the following business impact:
Due to this issue, users cannot synchronize the accounts


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms